The incomparable Frances Frei, one of my favorite professors at Harvard Business School, taught me one of the most important lessons I’ve ever learned about developing people. And that’s not even what she was there to teach. …

My LinkedIn and Facebook newsfeeds are filled with people who have been laid off as a result of the COVID-19 global pandemic. It’s not surprising as yesterday’s Forbes headline read, “Real unemployment rate soars past 20% — and the U.S. has now lost 26.5 million jobs.” And it sucks. I…